FAQ - Frequently Asked Questions

FAQ

Over the years we have received a number of different questions regarding roofing & contracting services. If you have a question not on this list, please feel free to contact us at any time.

Roofing FAQs

Question: What are the signs my roof needs repair?

  • You notice a stain on the wall or ceiling.
  • Paint is bubbling on the walls.
  • You find a piece of a shingle in your yard.
  • You see that the roof looks curled up.

Answer: If you notice any of the above, contact a certified roofing contractor. Unfortunately, roof leaks do not resolve on their own. Despite the outward appearance, once a leak appears it will continue seeping while water is slowly rotting the plywood and rafters, allowing mold to form in attic and wall spaces, encouraging insect infestations and attracting animals.

 

Question: Will you call us before you start work?

Answer: Every effort is made to keep everyone informed of our schedule. However, on occasion, we may begin work sooner or later than tentatively scheduled. Many things impact our schedule, such as:

  • Location
  • Weather
  • Type of work
  • Job and crew size

Every effort is made to contact our customers ahead of schedule. Please just let us know if you have any special requests.

 

Question: What about my yard? Will you damage the grass, shrubs or driveway?

Answer: Like most construction projects, roofing requires special equipment and results in discarded materials. While it is impossible to guarantee that a yard or driveway will be completely unaffected, we take pride in keeping our service areas neat and clean of debris so that we can both ensure your safety and protect your property. If you find we did not leave your property clean enough afterwards, please call management, and they will make sure your property is taken care of in a professional manner.

 

Question: My roof is being torn off and replaced. Will I experience any leakage during the project?

Answer: Our crew is trained to be prepared for unpredictable weather. We will never tear off a roof and leave it completely unprotected. It is standard procedure to install new underlayment felt and/or cover an area with tarps before completing work for the day.